Choose how many support sessions your organization can run at once, then match your technician seats and Always On device allowance. Solo through Business include one concurrent connection; Corporate includes three. All standard plans include two admins.
Every plan includes browser-based Tech and Admin access on Windows, Mac, Linux, Android, and iOS. Technicians can support Android users from their own phone while mobile; admins can manage the organization from a computer, tablet, or phone.
A simple start for one technician.
Risk Free 7 day trial
One technician, with room for more ready devices.
Risk Free 7 day trial
A shared workspace for a small support team.
Risk Free 7 day trial
More technician seats for a growing team.
Risk Free 7 day trial
More staff and Always On capacity for daily support.
Risk Free 7 day trial
Three simultaneous sessions for a larger operation.
Risk Free 7 day trial
Connections are shared across your organization. A technician account can sign in and view the queue without using a connection. Starting, active, and reconnecting sessions use a connection; queued requests, unanswered invitations, and Ready devices do not.
Always On keeps opted-in devices available for a technician invitation. The Android user still approves screen sharing. Ordinary user-initiated support does not use an Always On device slot.
Monthly prices in USD, before applicable tax. Every standard plan includes 2 administrators and a Risk Free 7 day trial. The first charge is at trial end unless canceled beforehand. Basic and above can add concurrent connections for $60/month each. Bulk Android user import/export is available on Team and above. Solo and Solo+ include one connection with no connection add-ons. Ad-hoc Android users have no licensed user/device cap; their active sessions share the connection allowance. Always On allowances count enabled registrations, including offline devices.
Public checkout is not available from this site yet. Use the plan information pages to send a request for availability and launch updates.
Requests, Ready-device search and paging, optional queue alerts, live sessions, one-viewer handoff, automatic connection recovery, and paged Support History with exports.
User-approved screen sharing, optional Pointer and Control modes, gestures, text entry, and Android navigation. Always On keeps enabled devices available for invitations; it does not remove screen-sharing approval.
Collapsible device-health gauges and diagnostics, supported-app installation status and versions, user-reviewed Open/Install requests, and confirmed uninstall requests for eligible user apps.
Browse a user-authorized folder and upload/download files up to 20 MB. Send WPA2 or supported WPA3 Personal Wi-Fi settings for Android approval on supported Android 11+ devices. Device permissions and feature limits apply.
People search and paging, roles and display names, invitations, MFA requirements, Admin/Tech inactivity timeouts, organization naming, billing-contact email, invoices, and product support forms. Bulk Android user import/export is available on Team and above.
Read the full feature overview for device requirements, permissions, and limits. Standard plan differences are capacity and the stated bulk-import eligibility.
Start with a Risk Free 7 day trial. Cancel before the trial ends to avoid a charge. Your selected monthly plan bills automatically at the end of the trial unless canceled. Plan changes and additional capacity are managed from Admin Licensing. Upgrades and connection additions apply after required payment succeeds; downgrades and removals are scheduled for the next renewal. A separate billing-contact email can receive invoices, and Manage Billing and View Invoices opens the billing portal in a new tab.
Pricing and trial details are shown here for planning. This public page does not start a subscription or collect payment information.
Custom plans are for organizations that need a different mix of simultaneous support sessions, technician seats, Always On devices, or administrators. Share your expected support workload and device counts so we can discuss the fit.
